Have Any Questions?
FAQ
  1. Who does Maxwell partner with?
  2. What types of employers are a good fit for Maxwell?
  3. What benefits can Maxwell handle?
  4. What does it take for an employer to get Maxwell?
  5. How will Maxwell help reduce out-of-pocket health care costs?
  6. How does Maxwell improve employees’ health?
  7. What if an employer already has benefits? Can they still work with Maxwell?
  8. Can a company keep their current payroll and/or HCM system if they use Maxwell?
  9. What if an employer is already working with a broker? How can they get Maxwell?
  10. How do you keep my information safe?
Who does Maxwell partner with?
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Benefits advisors and insurance carriers license Maxwell’s technology to use with their employer clients.

What types of employers are a good fit for Maxwell?
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If you’re a small or medium-sized business (50 - 1,000 employees) in the United States that currently has or needs benefits, Maxwell is for you.

What benefits can Maxwell handle?
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Maxwell can handle all lines of medical, dental, vision, life, disability, and voluntary benefits, and HRA/HSA/FSA setup, as well as nontraditional lifestyle and financial benefits that are included in our proprietary Marketplace.

What does it take for an employer to get Maxwell?
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We make sure that getting Maxwell is as easy as possible. There’s generally three ways:

If you don’t yet have benefits, one of our awesome partners will work with you to choose health plans and the other types of coverage you want to offer. Then we’ll get your team’s information and health plans loaded up onto your Maxwell portal and start enrollment.

If you already have coverage, there are two ways to get started. You can sign a “Broker of Record” letter to make one of our partners your broker, keep your current benefits, and we get your team enrolled onto the platform (which is very fast, takes very little time, and is super-easy). We can take a look at optimizing your benefits at a later date, whenever you’d like.

Alternatively, one of our partners can take a look at the benefits you have now and research ways to optimize your setup. In that case, we’d have you assign that partner as your “Broker of Record”, and we get your team on Maxwell and your new benefits in place.

How will Maxwell help reduce out-of-pocket health care costs?
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To ensure that your company is compliant with regulations mandated by health care reform, Maxwell Health will be able to track that health insurance was offered to employees, track waiting periods to ensure they fall within the 90-day window allowed by PPACA, ensure employees do not elect over the regulated amounts for FSA/HSA plans, and auto-enroll employees in eligible products. Maxwell can also be set up to deliver required notices to employees through our communication platform, and track and record employee sign-off and receipt of documents.

How does Maxwell improve employees’ health?
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Our mission is to help empower people to engage with their health and wellbeing, and we believe that starts with making it easy and fun for people to make positive health choices. That’s why encouraging wellness is a key part of the Maxwell experience. We can’t solve health care in America unless we’re healthier. So when employees are more active and put their health first, we help you reward them in the way you think will be most meaningful. All of this is built right into your Maxwell app.

What if an employer already has benefits? Can they still work with Maxwell?
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Yes! You can do one of two things. If you currently have a broker who you’d like to keep, simply tell your broker to get Maxwell. You’ll keep all your benefits exactly as they are today and we’ll work with your broker to bring those benefits onto the Maxwell platform. All that work is done by us and your broker, including importing your employees’ records and all your plan details.

If you’d like to work with one of our partners instead, we will connect you with a great licensed broker in your area who will work with you to maintain or redesign your benefits strategy as we bring you onto the platform.

Can a company keep their current payroll and/or HCM system if they use Maxwell?
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Yes! We integrate with several leading payroll and HCM vendors. For a full list, please contact us.

What if an employer is already working with a broker? How can they get Maxwell?
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If you’re pleased with your current broker and they’ve done well looking out for your best interests, we would love to work with them to get you onto the Maxwell platform. We work with the country’s best, most innovative brokerage firms. You can keep your broker relationship and use Maxwell’s technology platform for benefits management.

How do you keep my information safe?
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Maxwell Health understands the critical importance of information protection to our customers, and recognizes the contribution information security can make to an organization’s success and overall risk management program. Maxwell Health has adopted security controls and practices to protect the confidentiality, integrity, and availability of customer information in strict compliance with HIPAA and state privacy regulations.